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Please make sure the correct shipping method is selected in checkout.

Choose UPS only if ALL items can be shipped this way. Any items that cannot, the entire order must go via freight TRUCK.

UPS: all coils and straight lengths 7.10' and under. (Smart Rail Standard and Extension Sets ship via UPS)

LTL Truck: straight lengths between 8' and 27' must be sent truck freight and often require a shipping tube for protection.

Additional shipping costs may incur, due to size of order or ship to location, but will not be charged without notification and consent of the customer.

Returns are granted for damaged goods only, otherwise all sales are finalIf you are unsure of your order, or your shipping method, we encourage you to speak to us directly before ordering. For damaged or defective goods, notify our customer service department and explain the nature of the problem. The customer may be requested to return a sample of the merchandise to our QC lab for evaluation.

For international or non-continental USA orders, please call 1-508-505-4001 to place an order.