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UPS: all coils and straight lengths 7'10" and under. (Smart Rail Standard and Extension Sets ship via UPS)
LTL Truck: straight lengths between 8' and 27' must be sent truck freight and usually require shipping tube(s) for protection.
Please choose UPS only if ALL items can be shipped this way. Any items that cannot, the entire order must go via LTL.
For small orders (1-2 pieces) of only LTL lengths, you may request in "Add a note" section for the items be cut under 8' ft to ship UPS.
Additional shipping costs may incur, due to size of order or ship to location, but will not be charged without notification and consent of the customer.
For international or non-continental USA orders, please call 1-508-897-8339 to place an order.
Online and verbal phone orders are entered same day. Cancellations and full refunds will only be accepted for unshipped products. Returns are granted for damaged goods only, otherwise all sales are final. If you are unsure of your order, or your shipping method, we encourage you to speak to us directly before ordering. For damaged or defective goods, notify our customer service department and explain the nature of the problem. The customer may be requested to return a sample of the merchandise to our QC lab for evaluation.
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